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White medical transport van driving on a Florida road at dusk

Non-emergency medical transport · Polk County, FL

One mission. Every mile.Compassionate care, wherever you need it.

Safe, professional rides to and from hospitals, ERs, nursing facilities and home.

SafeFastCompassionateReliableProfessionalProudly serving Polk County, FLSafeFastCompassionateReliableProfessionalProudly serving Polk County, FL
  • Safe

    Trained, vetted crews

  • Fast

    Prompt, on-time pickups

  • Compassionate

    Warm, patient care

  • Reliable

    Every ride, every mile

  • Professional

    Courteous and careful

How it works

Booked in three simple steps

No apps, no waiting rooms, no guessing. Request the ride, we confirm it with you, and we show up on time.

Start a request
  1. Request

    Tell us the pickup, the destination, the date and the kind of transport needed. Two minutes online, or one phone call.

  2. Confirm

    Our team reviews your request and confirms the time with you by phone or email — you always know the plan.

  3. Ride

    We arrive on time and help the patient every step of the way, door to door, with care and patience.

Services

How we move you

See all services
Ambulatory transport

Ambulatory transport

For patients who can walk with a steadying hand — appointments, discharges and returns home.

Wheelchair transport

Wheelchair transport

Lift-equipped vehicles with properly secured wheelchairs and attentive assistance.

Stretcher transport

Stretcher transport

For patients who need to remain lying down, with monitoring throughout the trip.

Clean, modern interior of a United EMS medical transport vehicle with a secured stretcher

Why United EMS

Care that starts before the wheels move

Every ride is handled by people who treat your family like their own — clear communication, careful handling and a clean, well-equipped vehicle, every mile of the way.

  • Trained crews who explain each step to the patient
  • Help in and out of the vehicle, door to door
  • Direct phone line to our team — never a robot
More about our mission

Testimonials

Families who ride with us

01/03
Theytreatedmymotherlikefamily.Thedriverhelpedherintothevan,buckledherwheelchairincarefully,andchattedwithherthewholewaytoherappointment.
Maria G.

Maria G.

Daughter of a wheelchair transport patient — Lakeland

Click anywhere for the next story

Ready to book a ride?

Send us the details and we'll confirm your ride shortly — or call and speak with our team right now.